To allow customers to redeem points at the store POS or while placing a phone order, your store employees will need access to an interface that allows them to check the customers points and redeem them for an instant discount.
Proposed Solution: Create a webpage where store employees can access the customer's loyalty dashboard on behalf of the customer and redeem eligible rewards. Store employees will then apply the reward to the customer's current order.
Pre-requisite for the proposed solutions is that your store employees will have access to a tablet or some device with internet access.
Create a webpage for store employees which has input fields to capture customer's name and email address.
window._zrl = window._zrl || ;
var init_data =
'partner_id' : 'XXXXXXX', /*Add your Zinrelo Partner ID here*/
'email' : 'email@example.com', /* Email captured in the form*/
'name' : 'User Name', /*Name captured in the form*/
'user_id': 'firstname.lastname@example.org' /*Again pass email address in this field*/
_zrl.push( [ 'init' , init_data ] );
Add the following HTML div tag to the page.
<div id="zrl_embed_div" style="height:625px; width:552px;></div>
When the store employee confirms the redemption in the loyalty dashboard, the points will be deducted from the customer's account. The store employee should then apply the reward to the customer's current order.